The keys to success in this business are...
Client satisfaction: analysis and design of the client project before offering products and services to making sure that clients are supplied with the appropriate services and products, and satisfied with the final implementation.
Product quality and reliability: that supports dependable business IT solutions, and after implementation support for the clients.
Management: products delivered on time, costs controlled, marketing budgets managed. There is a temptation to fix on growth at the expense of profits.
Dynamic Networks is built on the theory that the management of information technology for business is like legal advice, accounting, graphic arts, and other bodies of knowledge, in that it is not inherently a do-it-yourself prospect. Smart businesses need to find quality vendors of reliable hardware, software, service, and support. They need to use these quality vendors as they use their other professional service suppliers, as trusted allies.